Dear friends,

We trust that you and your family are well and in good health.

The world is going through a crisis, the gravest in the history of our times. Like in most parts of the world, the Covid-19 pandemic has affected our country, and the state of Kerala too. The Government of Kerala has initiated strong steps to arrest and contain the contagion. As you will agree, the priority is to protect the lives and health of our citizens, while at the same time minimising the difficulties faced by foreign visitors. Our actions in Kerala are in accordance with the concrete and early actions initiated by the Kerala Government to tackle the virus.

This communique is to share with you the context and reasons for the extraordinary steps we have been taking since March 13th 2020, which is stopping foreign patient bookings and advising foreign patients to cut short their wellness treatment and return home. This is pursuant to the Government’s direction to halt all travel itineraries for foreign passport holders within Kerala, and that all foreign passport holders (including people of Indian origin holding foreign passports) have to undergo 14 or 28 days quarantine wherever they may be or leave if their conditions are asymptomatic. We have also got directives from the local governing bodies to stop all Ayurveda and Naturopathy treatments that require body contact. CGH Earth is not only bound by law to implement these strong measures initiated by the Government, but also fully agree and support these actions.

We are closely monitoring the situation and are guided by the Ministry of Health and domain experts in fulfilling this task. All along, as this outbreak turned epidemic and then a pandemic, CGH Earth has been following safety measures as dictated by the Government and WHO. We will continue to do what is best for the long-term interests of our stakeholders, which is you – our team, community, patients, and wellness partners, who are the very foundation of the healing experiences we promise to provide.

In keeping with this commitment, this is the action plan we have executed across all our Ayurveda and Naturopathy clinics and treatment facilities during the course of the outbreak in kerala.

For Patients -

  • Thermal scanners at Front Desk to monitor the temperature of all patients.
  • Self-declaration forms that record the travel details of all patients when they are admitted.
  • Increased cleaning, disinfecting, and sanitising of all touchpoints as per WHO guidelines.
  • Increased availability of hand sanitisers at all public locations and facility entry points.
  • Posters to remind our patients to wash their hands frequently with soap and use the hand sanitiser.

For Staff and Medical Teams -

  • Instructions to staff to meticulously observe social distancing.
  • Regular monitoring to ensure hands are washed and sanitised frequently.
  • Guidance classes on the proper usage of gloves, masks, and sanitisation rubs.
  • Mandatory screening and documentation of the temperature of all staff, twice a day.
  • Mandatory reporting by the staff of any illness and symptoms (cold, cough, fever, difficulty breathing).
  • Mandatory self-isolation at home/quarters of any staff if unwell and permission to re-join only after medical approval.
  • Cancellation of all official staff travel and monitoring of personal travel plans, both on duty and off duty, by the HODs.
  • Daily review meetings to assess the situation with regular updates to staff on appropriate measures taken.

Update as on March 17th 2020 - Having already implemented these measures, it has become necessary to take the next logical step to ensure full and complete sanitisation. We have also received a directive from the Health Department to temporarily close our Ayurveda and Naturopathy Wellness Clinics till the end of March 2020 as a precaution. We have therefore decided to not admit wellness patients or take bookings at CGH Earth’s Kalari Kovilakom and Kalari Rasayana, from March 17th 2020 to April 1st 2020.

Update as on March 25th 2020 - Government of India has declared a lockdown from March 25th 2020 to April 14th 2020 ( 3 weeks)

(Please check back for updates).

Please be assured that we are sparing no effort to achieve our objectives and battle this pandemic, while at the same time minimising the difficulties faced by our patients and wellness partners.

Let’s hope and pray for better times to return soon.
Stay safe. Stay healthy.

Yours sincerely,
Sidarth Dominic
CGH Earth Wellness